1. Introduction
This Privacy Policy explains how Agent Gamez ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application and our website agent-gamez.com.
If you have any questions, please contact us at: office@dopamine-technologies.com
2. Information We Collect
a) Account Information
- Email address
- Authentication data via Google and Apple login
b) Gameplay Data
- Games played
- Scores and achievements
c) Purchase Information
- In-app purchase records (processed by Apple)
- Purchase records on the website (payment is processed by our payment provider; we do not receive your card details)
d) Technical & Tracking Data
- Device information
- Usage data
- Identifiers for analytics and tracking
e) Referral and Marketing Source
When you create an account on our website, we store where your first visit came from, together with your account:
- Campaign parameters of the link you used (e.g. utm_source, utm_campaign)
- Advertising click identifiers (e.g. gclid, fbclid, ttclid)
- The website that referred you and the page you first opened
- The invitation code of a referral link
- The time of that first visit
3. How We Use Your Information
- Provide and operate the app
- Authenticate users
- Improve gameplay experience
- Analyze usage
- Measure the success of our marketing campaigns and attribute referrals to the inviting player or partner
- Process in-app purchases
- Prevent fraud and ensure security
4. Third-Party Services
We use Google Cloud Platform services including Cloud Storage, Cloud Run, Firestore, and BigQuery. We also use Apple and Google for authentication and purchases. On our website we use Google Analytics and Firebase Performance Monitoring (Google Ireland Limited / Google LLC), see section 5.
5. Cookies and Analytics on Our Website
Our website only uses Google Analytics and Firebase Performance Monitoring after you have accepted them in the cookie banner. Until then, no analytics data is sent and no analytics cookies are set (Google Consent Mode defaults to "denied").
With your consent we collect:
- Pages viewed, device and browser information, approximate location (country/region) and the source of your visit
- Actions in the game, such as sign-up and login, starting a game, unlocking a skill game, starting and completing a purchase, sharing an invitation, enabling notifications and installing the app
- Loading times and technical performance of the website
When you are logged in, we link this data to your account's internal user ID (a random identifier, not your email address). This lets us combine website usage with gameplay and purchase data to improve the game.
Your choice in the cookie banner and, with your consent, the marketing source of your first visit (section 2 e) are stored in your browser's local storage. To withdraw your consent, delete this website's data in your browser settings; the cookie banner will then appear again.
The legal basis is your consent (Art. 6(1)(a) GDPR). Google may process data in the United States.
6. Data Sharing
We do not sell your personal data. We may share data with service providers, if required by law, or to protect rights and safety.
7. Data Retention
We retain data as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8. Your Rights
You may request access, correction, deletion, restriction, or portability of your data by contacting us.
9. Data Security
We implement appropriate measures to protect your data from unauthorized access or misuse.
10. Children's Privacy
This app is not intended for children under 13 and we do not knowingly collect their data.
11. International Data Transfers
Your data may be processed outside your country, including in the United States.
12. Changes to This Policy
We may update this policy. Changes will be posted with an updated date.